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Know who needs which training, from whom, and by when

The training roadmap is a written map of the certification bodies, safety regulators and manufacturer programs that apply to your crew, timed so your marketing never runs ahead of your people.

Written by Ali Sedighi, MBALast updated:

Before you sell a single heat pump, you need to know that the people installing it hold the right tickets and have had the right product training. The training roadmap is our written map of who governs that in your province, what to ask your suppliers, and when your crew will realistically be ready.

What this service is, and is not

It is research and planning. We identify the official bodies and the kinds of programs that apply to your team, put them on a timeline, and connect that timeline to your launch. It is not training, and it is not compliance advice. We hold no training partnerships and we don't recommend one school or brand over another. HeatPump.Company is a marketing and business consulting service, not a contractor and not a regulator.

The three layers of heat-pump readiness

Think of crew readiness in three layers, each handled by a different kind of organisation.

1. Trade certification

Each province and territory runs its own apprenticeship and certification body. Examples include SkilledTradesBC, Skilled Trades Ontario, Alberta's Apprenticeship and Industry Training system and Quebec's CCQ for construction trades. The Red Seal Program sits above them as the interprovincial standard, but it is administered provincially, and not every Red Seal trade is designated everywhere. Check the Red Seal trades list and then your own province.

In BC, for example, SkilledTradesBC lists refrigeration and air conditioning mechanic among the trades now under Skilled Trades Certification, alongside gasfitter and construction electrician. That alone can decide who on your crew can do which part of a job.

2. Safety regulation and licensing

Gas, electrical and refrigeration work is overseen by a provincial safety authority, for example Technical Safety BC, TSSA and ESA in Ontario, or the RBQ in Quebec. If your heat-pump offer includes dual-fuel systems or panel upgrades, more than one regulator may be involved. Each region page links the relevant bodies.

3. Manufacturer and distributor programs

Most equipment brands run product training, often through their distributors, and some tie warranty terms or dealer listings to completing it. We don't name or endorse brands. We list the questions to ask each supplier you are considering: what training is offered, how often, where, at what cost, and what completing it changes about your dealer status.

What is included

  • A one-page summary of the certification body, safety regulator and workers' compensation board in each province you work in
  • A crew matrix: each person, their current tickets, and the gaps relative to your planned offer
  • A supplier question sheet for manufacturer and distributor training
  • A dated readiness schedule that feeds the launch plan and the start date for launch marketing

We also note any upcoming changes we find on official pages, such as new trades being brought under certification or regulators phasing in new rules, so your roadmap anticipates them.

Timeline

Most roadmaps take one to two weeks to prepare. The training itself takes as long as the bodies and suppliers require, which is exactly why the roadmap matters: it tells you, early, whether your public launch is six weeks or six months away.

How results are measured

Success is a crew-ready date that holds. We track planned against actual for each training milestone, and we move the public launch date if a milestone slips, instead of letting ads run into a crew that can't yet take the work.

Mistakes to avoid

  • Assuming one ticket covers everything. Refrigeration, gas and electrical work can sit with different trades and regulators.
  • Advertising before the crew is ready. A heat-pump enquiry you can't serve for two months is a lead you lose and a review you may regret.
  • Choosing a brand only on price. Training access and warranty support matter more for a new line than a small difference in equipment cost.
  • Claiming training you don't have. Only describe certifications your staff actually hold. Our training and certification guide shows how to present them honestly.

Call, text or email to start your roadmap, or see pricing first.

Frequently asked questions

Do you run heat-pump training courses?

No. We are a marketing and business consulting service. We point your team to the provincial apprenticeship and certification body, the relevant safety regulator and the manufacturer programs offered through your suppliers, and your staff enrol with them directly.

Do you have training partnerships with manufacturers or colleges?

No. We don't claim or sell any training partnership. The roadmap lists the types of programs to ask about and the official bodies to contact, so you can choose freely.

Can you tell us whether our crew is legally qualified?

No. Qualification and licensing questions go to the regulator and certification body in your province. We collect the links and the questions to ask, but we never give compliance advice.

How does training affect marketing?

Directly. The date your crew is ready to install sets the date you can safely advertise, and some manufacturer and program requirements also shape what you can say about warranties or eligibility.

Sources

  1. Red Seal Program (2026-10-22)
  2. Red Seal trades list (2026-10-22)
  3. SkilledTradesBC: Skilled Trades Certification (2026-10-22)
  4. Skilled Trades Ontario (2026-10-22)