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A heat-pump launch plan you can take to the bank, or to your partner

The launch plan decides whether heat pumps make sense for your company, which customer to chase first, and what has to happen in the first 120 days, all in writing and in your own numbers.

Written by Ali Sedighi, MBALast updated:

A launch plan answers one question before you spend serious money: will a heat-pump line make your company stronger, and how fast? It is a written, costed document built from your own job data, and it ends with a recommendation to go now, wait, or not go at all.

What the plan is, and what it is not

The plan is a business document. It looks at your market, your crew, your calendar and your cash, and it sets out a sequence for the first 120 days. It is not a technical design, an equipment specification or a code review. Those belong to your licensed staff and suppliers. HeatPump.Company is a marketing and business consulting service; we are not a contractor and never size or install equipment.

Who the plan is for

It fits owners at the "we should probably do heat pumps" stage. Typical examples:

  • a gas furnace company watching more of its replacement enquiries ask about heat pumps
  • a boiler or hydronic shop wondering whether air-to-water or ductless units fit its customer base
  • an AC company that wants a heating-season product so trucks don't sit idle from November to March
  • a start-up that wants to be built around heat pumps from day one

If you already sell heat pumps steadily and only need more leads, you are past this stage. Look at launch marketing instead.

What is included

The plan has seven sections, each short enough to read in one sitting.

  1. Baseline. Your last 12 months of jobs by type and month, so we can see the quiet weeks a new line could fill.
  2. Market check. How heating is supplied in your province, which programs are open, changing or closed as of the date of the plan, and what that means for demand. Each region page shows the kind of context we use.
  3. First customer. The one homeowner type you will target first, for example oil-heated homes, electric-baseboard homes or gas homes adding cooling. Trying to sell to everyone at once is the most common launch mistake.
  4. Crew readiness. Who needs which training, from which provincial body or manufacturer program, and by when. This links to the training and certification roadmap.
  5. Offer outline. A first view of packages and price structure, refined later in offer design.
  6. Break-even. A simple model: launch costs, margin per job, jobs per month, and the month the line pays back. Our break-even guide shows the method.
  7. The 120-day calendar. Week-by-week tasks, with an owner named for each one.

Timeline

Week What happens
1 Kick-off call, data request, first read of your market
2 Baseline and market check drafted; questions back to you
3 Break-even model and first-customer choice agreed
4 Final plan delivered and walked through on a call

How results are measured

A plan is judged by whether it holds up once the line is running. We set three checkpoints in the plan itself: crew-ready date, first ten installs, and the payback month. At each checkpoint we compare actual against plan and adjust. If the numbers drift badly, the plan includes the point at which you should pause and rethink, rather than keep spending.

Mistakes the plan is built to prevent

  • Starting with ads. Buying clicks before the crew and the quote template are ready burns your first and warmest leads.
  • Pricing like a furnace. Heat-pump jobs vary more with the house, ductwork and electrical service. A single flat price either loses jobs or loses margin.
  • Advertising a rebate you haven't confirmed. Programs change often. In October 2026, for example, a new federal rebate had been announced but was not yet open, while other programs had closed that summer.
  • Ignoring your own customer list. The cheapest first jobs come from people who already trust you. See existing-customer conversion.
  • Assuming you'll be the only one. In some provinces heat pumps are already the main heating system in a large share of homes. A late entrant needs a sharper angle than "we do heat pumps too".

Proof behind the method

The closest comparison in our HVAC work is building a new division from scratch. GasBoilers.ca was set up as a gas-boiler division for CANRO Heat and now serves 26+ BC communities. The same discipline applies to a heat-pump line: a narrow first customer, dedicated pages and proof that builds week by week. See results for more, or call, text or email to start a plan.

Frequently asked questions

How long does a launch plan take?

Usually three to four weeks from the first call, depending on how quickly you can share job data and supplier quotes. Most of the elapsed time is waiting on information, not writing.

What do I need to provide?

Twelve months of job counts by type and month, your average job values, your crew list with current certifications, and any supplier or distributor conversations you have already had. Rough numbers are fine to start.

Can the plan say no?

Yes, and sometimes it should. If your crew is fully booked year-round, or your market is dominated by programs you can't qualify for yet, the honest answer may be to wait. The plan will say so and explain why.

Do you choose the equipment brand for us?

No. Equipment selection is a technical decision for your licensed team and your distributors. The plan lists the business questions to ask each supplier, such as training access, warranty support and lead times.